🏦 What Happens If Someone Sends Money to Your Bank Account and an Admin Deletes the Funds?

 

🔍 1. What Does “Deleting Funds” Mean? In banking systems, “deleting” funds may refer to:

• Canceling erroneous transactions

• Blocking suspicious or fraudulent transactions

• Reversing funds due to administrative or technical reasons

⚠️ 2. What Can Happen in This Situation?

• The money may not be deposited or may be deducted after being deposited

• The bank may mark the transaction as “unauthorized” or “invalid”

• Your account statement may show the transaction as “reversed” or “deleted”

🛠️ 3. What Can You Do?

✅ Step-by-step actions:

Contact the Bank:

• Submit a written complaint to the relevant branch or customer service

• Provide transaction reference number, time, and sender details

Verify with the Sender:

• Confirm whether the sender sent the money correctly

• Check if any exchange or payment gateway was used

Bank Investigation:

• Typically begins within 10 business days

• If the transaction was erroneous, provisional credit may be issued.

Your Rights:

• If the transaction is valid, the bank must return the money

• You may file a complaint with Bangladesh Bank if needed

🔄 Can Deleted Funds Be Used Again?

❌ Not Directly Usable:

• If the funds are deleted from the banking network, they no longer exist in your account

• You cannot use the funds until the bank re-deposits them

✅ Recovery Options:

• If the bank finds the transaction valid during investigation, the funds may be returned

• The sender may resend the money if the first transaction failed

📜 Legal Aspects:

• According to Bangladesh Electronic Funds Transfer Network (BEFTN), valid transactions should be completed within 3 business days

• If a transaction is erroneous or fraudulent, the bank may cancel it but must notify the customer.